Getting Started - Setup & How-to

[M_taylor00]

I click on the option for Hotel or Dorm however once I am logged in on my phone it won’t show the pop up browser. I have even tried my Laptop. Help?

[RokuDanny-R]

@M_taylor00 

Thanks for the post.

Can you please clarify the issue you are experiencing?

If you are using the Hotel & Dorm feature, is your Roku device already activated? Can you please explain when you state you are logged in on your phone or your laptop?

For more information about how to use the Hotel & Dorm feature, visit our Support page here: How do I use Hotel & Dorm Connect to connect to the internet?

Thanks,
Danny

[haudrey203]

I'm trying to get the link so I can connect the Roku to my internet to my dorm

[RokuDanny-R]

@haudrey203 

Thanks for the post.

Please be aware that you will only be able to use the Hotel & Dorm feature of the Roku device is your Roku has already been activated.

If you are having an issue retrieving a link code to activate your device, we would recommend trying to activate the device using an alternate wireless network, such as a mobile hotspot, to activate your device. Then once your device has been activated, you can use the Hotel & Dorm feature to connect to you dorm wireless network.

For more information about how to use the Hotel & Dorm feature, visit our Support page here: How do I use Hotel & Dorm Connect to connect to the internet?

Please keep us posted what you find out.

Thanks,
Danny