Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
I have a Samsung Smart TV model UN40C7000. The Roku Express I had worked fine. I had to upgrade to the Express plus due to Netflix compatibility. I plugged the new unit into the same HDMI port and the TV does not recognize the plus at all. I know the port is good as I just accessed the old Roku on prior to replacing it.
Re: Roku Express plus not recognized by Samsung TV
Nope. Have done this multiple times. The Samsung is not recognizing the Roku device. I have had this problem previously. For some reason the Samsung doesn't always recognize devices. HDMI ports are good, so is power. Tried composite cables, still not working