Getting Started - Setup & How-to

[LucasG2707]

Hi, I just created an account to ask this exact question. I just received my Roku Express and in the box there is no AC Adapter, despite saying in the package that it does include one. My question is, how am I supposed to power the unit if I don't have anything except the USB ports of my TV to plug it in, assuming that they provide enough power, if not, then what?

[DBDukes]

"LucasG2707" wrote:
Hi, I just created an account to ask this exact question. I just received my Roku Express and in the box there is no AC Adapter, despite saying in the package that it does include one. My question is, how am I supposed to power the unit if I don't have anything except the USB ports of my TV to plug it in, assuming that they provide enough power, if not, then what?

It should have a power adapter. Double-check the packaging. Is there a spot for it? (Hint: there is.) Locate it, and confirm it's empty. 

Assuming you locate the place for it, and it's empty, you might want to reach out to the store where you bought it.