Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

Roku Express HD

My mom has a older Vizio TV with HDMI but none of these are registering with the brand new Roku Express I just purchased at Walmart. When i change my source buttons to try and find it nothing shows up. I am using wall plug for electricity. What could be my problem?

0 Kudos
2 Replies
Highlighted
Level 16

Re: Roku Express HD

First, ensure the Roku is doing something.  There should be a light on the front that comes on and/or flashes when you first plug it in.  If that's happening, do you have another device that you can use to test the HDMI input like a laptop or Blu-ray player?

0 Kudos
Highlighted
Level 7

Re: Roku Express HD

I don't have either unfortunately. Would it be easier to just take it back and try to find the Express + ?

0 Kudos