Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Roku Express 4k+ First Time Set Up No video signal

The problem:

Once I have plugged all the correct cables into the right slots, I cannot get anything besides a blank screen with a "No video signal" message dancing around the screen of my TV. I know my HDMI ports work because both ariel and I can connect our computers to the TV. I cannot start Roku set up at all.

Additionally, the Roku keeps blinking blue, I don't think its connecting to the remote?

Remote definitely works because it can turn my TV off.


Things I've tried:

- Fully unplugging the TV and Roku, taking the batteries out of the remote, waiting 5-10 min and plugging it all back in again

- unplugging the Roku waiting 60 seconds and plugging back in

- used the different HDMI ports on my TV

- made sure the input is correct

- used a different HDMI cable than what came in the box

- hit the reset button on the box and inside the remote, held for various amounts of time

0 Kudos
1 REPLY 1
Tivoburkee
Community Streaming Expert

Re: Roku Express 4k+ First Time Set Up No video signal

How is the Roku express 4k+ powered? By tv usb port or plugged in to a wall outlet?

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos