Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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randyschwanz
Level 7

Roku Express 4K+ powering down by itlself

Thought I successfully installed a Roku Express 4k+ yesterday.  Today when I turned on the TV a message came on the screen saying no signal. Checked the Roku...no power on indicator light. Checked connection to the power outlet (same one as TV)...all okay.  Roku started up and worked okay.  Later in the day same thing...the Roku had powered off.  Why??  How to fix??

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DBDukes
Community Streaming Expert

Re: Roku Express 4K+ powering down by itlself

@randyschwanz 

Are you powering the Roku by a USB port on the TV or by the included power supply? I think you're using the power supply, but do confirm. The power supply is the preferred method.

Assuming power supply, are you plugged directly into a wall outlet? Or are you plugged into a power strip or uninterruptable power supply?

DBDukes
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.
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