Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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ADPM3100
Level 7

Roku Endless Restart

I just got a brand new Roku for my living room about two weeks ago. I have Rokus for almost all of my TV in my home. This is the first time ever that my Roku did not go to a set up page! It’s stuck restarting itself and unplugging(and pressing restart butting) the device do nothing. That jingle is so annoying and it won’t stop! It never allowed me to start up my Roku and I don’t know what has happened! I read articles about SD cards but nothing is helping and of course Roku no longer has reliable customer representative chat/call functions as of the beginning of 2020. Google has failed me and so have the previous Roku threads on this issue. Any other ideas to stop the endless restart?

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3 Replies
renojim
Level 21

Re: ROKU ENDLESS RESTART

Make sure you're using the supplied power adapter and not your TV's USB port.  If you're already doing that, take it back where you bought it.

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Tz1
Level 7

Re: Roku Endless Restart

Does anyone know how to get in touch with them by phone?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Endless Restart

@Tz1 

Thanks for the inquiry.

What is the issue you are experiencing?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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