Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Level 7

Roku 3 (4200X) nothing on TV

I have a Roku 3 (4200x). I hook it to the TV (HDMI), plug it in, and switch the TV input to HDMI and I get no signal. Does the cable need to be disconnected?

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4 Replies
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Level 11

Re: Roku 3 (4200X) nothing on TV

By cable I assume you are referring to cable tv. No, that happens by switching tv inputs. Does your tv have multiple hdmi ports? If so you have to select the specific one.

"I might be moving to Montana soon..."
FZ
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Level 7

Re: Roku 3 (4200X) nothing on TV

Thanks. I tried that but I got the same thing. Not connecting. Is there a way to see if the Roku might be bad?
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Roku Employee
Roku Employee

Re: Roku 3 (4200X) nothing on TV

@JayBird-43 

Thanks for the inquiry.

Have you tried using another HDMI cable to see if it detects the signal then? You can also try connecting the device to another TV to see if it the device or the TV that is having an issue.

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Roku 3 (4200X) nothing on TV

Still nothing. I've even tried the reset feature. And still nothing. I think it's bite the dusk. The light on the front blocks when I press the home button. So it get a signal. Is there any place I could send it to to have someone check it?

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