Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Level 7

Roku 1 Device Continually Updating and Rebooting

I just bought a brand new Roku 1 device (I have an older component cable HD television). After initially setting up the wireless password, it continually tries to update the software and it then reboots and starts the process all over again. I have gone through the factory reset, unplugged the Roku devise, and restarted the modem.

I have read online posts with this problem and saw a YouTube video where people had similar issues. The YouTube video implied that the update could be corrupted. 

Please review.

Thanks. 

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Level 19

Re: Roku 1 Device Continually Updating and Rebooting

What's the model number?  It should be written on the device.  I didn't think there was a current device called "Roku 1".  The only one I'm aware of is several years old.

Anyway, the only advice I can give is to try a different network - a friend's or your phone's hotspot.

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