Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
My device just shut off after working for approximately an hour just fine. I pressed the reset button for 20 se ends to try the set up again and now all I get is "resolution not supported" on my screen. Please help
20 seconds isn't long enough to reset the Roku. It takes a minimum of 30 seconds, regardless of what's happening on the screen. It appears your reset attempt has gotten it stuck on a resolution setting your TV doesn't support, so a clean reset should clear it up.
Please confirm the model number of your Roku, and the display you are connecting to.
Dan Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.