Getting Started - Setup & How-to

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Level 7


After I reset Roku with a pen, it asks what language I want and goes right to searching for wireless. Once it finds it, it won’t accept my password and won’t let me back to any setup features. Any ideas?

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Community Streaming Expert

Re: Reset

Your wireless password must be a simple letter/number combination. Capital letters are OK, but no special characters (@, #, $, %, etc...)

If your password meets those requirements, you might try using an alternate Internet connection, such as a phone hotspot. For some reason that should work, and then after it's set up it will connect to your home wireless. 


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