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FH50
Level 7

Reset or erased?

Over night both my Roku's are acting like they have been factory reset. Every App asks for login. There was no power outage or storms. How can I get them back?

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atc98092
Community Streaming Expert

Re: Reset or erased?

I just check on newer Ultra, and it was fine. Look under Settings/System/About and make sure it's still linked to your user account. If it's not, perhaps someone hacked into your account and removed the device from your account.

Dan

Roku Community Streaming Expert

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