Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
I have a different television and would like to use my Roku device with it but when I plug it in all it does is go to the Home Screen. Everything is frozen. I can’t arrow down to search for other apps like Pureflix. It’s just stuck. What do I need to do to re-pair it with my different television or so I need to buy a new Roku?
You don't pair a device to a TV (other than programming the remote to control the TV if you have a remote that's capable of that). It sounds like the Roku remote isn't working. What's the model number of the Roku? Did you try new batteries in the remote?
