Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Level 7

Repairing my Roku to new television

I have a different television and would like to use my Roku device with it but when I plug it in all it does is go to the Home Screen. Everything is frozen. I can’t arrow down to search for other apps like Pureflix. It’s just stuck. What do I need to do to re-pair it with my different television or so I need to buy a new Roku?

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Level 21

Re: Repairing my Roku to new television

You don't pair a device to a TV (other than programming the remote to control the TV if you have a remote that's capable of that).  It sounds like the Roku remote isn't working.  What's the model number of the Roku?  Did you try new batteries in the remote?

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