Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
skskinner
Level 7

Repairing my Roku to new television

I have a different television and would like to use my Roku device with it but when I plug it in all it does is go to the Home Screen. Everything is frozen. I can’t arrow down to search for other apps like Pureflix. It’s just stuck. What do I need to do to re-pair it with my different television or so I need to buy a new Roku?

0 Kudos
1 REPLY 1\
renojim
Community Streaming Expert

Re: Repairing my Roku to new television

You don't pair a device to a TV (other than programming the remote to control the TV if you have a remote that's capable of that).  It sounds like the Roku remote isn't working.  What's the model number of the Roku?  Did you try new batteries in the remote?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos