Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at, adding channels, subscribing to services, and more.
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Level 7

Re: activation fraud

I am a retired It guy and like to believe astute at recognizing fraud. As a first time Roku user I was doing online chat with support over activation not completing. The chat site rep referred me to the fraudulent support and connected me. Because of that I was suckered into paying $149 for 3 tv Rokus. My credit card company denied my dispute because all I had was a very summary online receipt, even though their phone number was disconnected. I notice now Roku has numerous warning messages that activation is free. They should reimburse me since connected by their own fraudulent employee.
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