Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
Can you please specify the issue you are experiencing? Are you trying to activate your Roku device? How are you powering the Roku device? Is the device plugged into the TV USB port or is it plugged into a wall outlet? Have you already tried performing a factory reset on the Roku device to see if you are experiencing the same issue?