Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Level 7

ROKU just stopped working!

My Roku has worked fine with my Samsung Smart TV. But, suddenly it quit working. I go to Roku and it shows the name but nothing happens. I have my bill paid automatically so I know it has been paid. What could be the problem?

 

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Level 21

Re: ROKU just stopped working!

Are you referring to The Roku Channel on your Samsung TV or a Roku connected to your TV?  If it's an actual Roku, have you tried unplugging the power for a few seconds and plugging it back in.  Whether you pay your bill or not has nothing to do with what you're seeing and I hope you're not paying some scam artist for some kind of Roku service.  Individual channels may require a subscription, but there's no fee to just use a Roku.

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