Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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asalvatore
Level 7

ROKU Keeps Software Updating

My Roku Express as plugged in two nights ago and I have done probably 20 software updates and it still is telling me it needs another update.  What do I do? 

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2 Replies
RokuDanny-R
Roku Employee
Roku Employee

Re: ROKU Keeps Software Updating

@asalvatore 

Thanks for the inquiry.

We recommend rebooting both your wireless router and your Roku device.

I'd also recommend trying to connect your device to an alternate network, such as a mobile hotspot, to see if it can finish updating your Roku device.

Keep us posted with what you find out. 


Thanks,
Danny

Danny R.
Roku Forum Moderator
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asalvatore
Level 7

Re: ROKU Keeps Software Updating

I am in a college dorm so I cannot reboot the wifi, but I have rebooted the Roku.  I am going to try another wifi network later, thank you!  Ill let you know what happens.  

Thank you! 

Ali 

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