Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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omytii11
Level 7

Pop up Advertisement

there is this constant annoying pop up message telling me how to use the remote control's back button. I already know how to use the remote and this pop up message last for about 10 seconds and always blocks the bottom of the screen which is annoying when you are trying to read the title of a news segment.

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2 Replies
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andyross
Level 12

Re: Pop up Advertisement

Is this occurring in an app? If so, which one?

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makaiguy
Level 12

Re: Pop up Advertisement

I have never seen such a popup, so I also suspect it is generated by the particular channel app you are viewing, not the Roku itself.
Roku 3, 4200X, Ser 4124C7087583, wifi connected - Samsung UN55ES6100
Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi connected - JVC EM37T
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