Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
Hi. I just bought a roku streaming stick+ and when I hooked it up to my Vizio smart TV I was unable to get any audio, but the picture was perfect. I then went and hooked up the streaming stick to my Sony TV to see if it was a TV issue. I had the exact same problem. The picture was perfect, but again no audio. I've adjusted the audio settings in Roku and the TV with no success. I would really like the streaming stick to work and have researched many topics to resolve the problem, but haven't found a solution. Please help!
I believe it's Vizio problem. (probably on purpose, given you can't download sling because it's not in app store. I just bought a Vizio and took the working 4k roku stick plugged in hdmi1,2,&3. Checked all settings, still no sound. Plugged in 2 different firesticks, 1-1080 & 1-4k, both work great. This is part of the sucky war between companies too ignorant to understand it a real person/consumer who eventually decides who survives. Embrace and win, Fight and divide.
As a side note, another regular Roku stick did the same, also some TV channels won't play sound???