Getting Started - Setup & How-to

[SukiDog]

I was going to sign up for Roku but stopped when I realized I must enter my credit card information.

Every month or so we hear about another company's information getting hacked. I want to limit the number of companies storing my credit card info. This is sensitive information. And having Roku store it permanently "just in case" is something I find objectionable.

It helps Roku. It definitely doesn't help me. It's enough of an issue to find another device.

[atc98092]

Well, you'll encounter the same request with a Fire TV, unless you already have an Amazon account so they have your CC anyway. There's no need for a CC to use an Nvidia Shield, but of course it can't access anything without adding apps, which might each require a CC. 

There used to be a way to bypass the request for a CC, but I set my account up many years ago and I don't know if they've altered it. I do know that Roku does not have a valid CC on file for me. I just checked my account info, and the CC they have shows an expiration date of 2014. So at some time I did provide a CC, but they don't require it to keep the account active. 

By the way, I agree with you that it's something that Roku doesn't need, unless I've subscribed to something directly through them. 

[renojim · Accepted solution]

https://my.roku.com/signup/nocc

[SukiDog]

My account. What about it?

[renojim]

Did you already create an account with a credit card?  That link was for the initial setup without a credit card.  If you already added one, isn't there an option to remove your payment method?  I've never had a payment method, so I don't know if that's an option or not.

[SukiDog]

Yes, I helped a friend sign up years ago and don't recall them having to provide payment information.

I'm currently using a smart TV. Of course, I need to provide payment information to service I pay for. But no one else.

[atc98092]

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@SukiDog wrote:

My account. What about it?

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I'm not sure what you're asking. Once you have a Roku user account, you can access its information at my.roku.com. But if you haven't yet created an account, then there's nothing to access. See the link that @renojim just offered to create a new account without using a CC.

[SukiDog]

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@atc98092 wrote: I'm not sure what you're asking. Once you have a Roku user account, you can access its information at my.roku.com. But if you haven't yet created an account, then there's nothing to access. See the link that @renojim just offered to create a new account without using a CC.

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Sorry, I hit reply to the other person. It it doesn't indicate who I'm replying to by default.

[atc98092]

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@SukiDog wrote:

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@atc98092 wrote: I'm not sure what you're asking. Once you have a Roku user account, you can access its information at my.roku.com. But if you haven't yet created an account, then there's nothing to access. See the link that @renojim just offered to create a new account without using a CC.

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Sorry, I hit reply to the other person. It it doesn't indicate who I'm replying to by default.

Yeah, that's why I always hit the quote button unless I'm responding to the original post. Easy to get lost on some of the larger posts.

[SukiDog]

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@renojim wrote:

Did you already create an account with a credit card?  That link was for the initial setup without a credit card.  If you already added one, isn't there an option to remove your payment method?  I've never had a payment method, so I don't know if that's an option or not.

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I guess I'm confused. I was signing up. I provided my information. Then I got to a second page asking me for payment info. And I could not complete that page because i wouldn't enter payment info.

So the question is if i got far enough to create a usable account. (My Roku device is on its way.)

If it did create an account without payment info, that would be great.