Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at, adding channels, subscribing to services, and more.
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Level 7

Passwords not transfered to new player?

I replaced my old ROKU with the new ROKU HD player. I have a ROKU account and all of my streaming channels appeared when the new player completed set up. But now I have to enter all of my passwords again. Doesn't ROKU store my passwords? When I bought a TLC ROKU TV I don't remember having to enter passwords again.

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Community Streaming Expert

Re: Passwords not transfered to new player?

No, Roku does not store your passwords in their cloud. The passwords are stored directly on the device as a security feature. They cannot be accessed remotely. When you set your TV up, you had to do it then as well. If I recall correctly, Amazon Prime might be the one and only channel that can be authenticated from the web site and not required on the device. 


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