Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Lynnanm
Level 7

Overnight suddenly says not compatible with signal

My Roku was working last night. Tonight I went to use it and it says not compatible with the signal. This is only one room the other Roku works. I have unplugged and done everything I’m supposed to. And of course you can’t reach anyone to get any answers.

0 Kudos
1 REPLY 1\
makaiguy
Community Streaming Expert

Re: Overnight suddenly says not compatible with signal

I can't find anything online re a "not compatible with signal" error message from Roku.  Can you cite the full exact message you are getting, and tell us what are you doing when you get it?  Is there any specific channel that results in the error?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
0 Kudos