Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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raybest
Level 7

Only get Roku Homepage -remote not responding

Remote not respoding to pressed buttons - batteries tested ok.

Ray

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2 Replies
RokuDanny-R
Roku Employee
Roku Employee

Re: Only get Roku Homepage -remote not responding

@raybest 

Thanks for the post.

Can you please provide us with more information about the issue you are experiencing?

What Roku model device are you using? Have you tried replacing the batteries to see if that resolves the issue?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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raybest
Level 7

Re: Only get Roku Homepage -remote not responding

Roku Express. Batteries ok. Got new remote.

Ray

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