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I just purchased a Roku Streaming Stick 4K 2021. I have a 14 year old Sony Bravia KDL-26S3000. It does have HDMI and I used to use it with my computer. I decided to give the tv to my mom and the roku stick as early Christmas present. Here's the thing, I followed the instructions and plugged it into the HDMI port, and nothing happened. I went to Sony's HDMI settings menu, and when I selected Update, it said that it didn't detect any devices (Note: my computer isn't connected to it, only the roku stick). So, how do I get my Sony TV to recognize the Roku Stick?
Should I do a Factory Reset with my TV?
PS: I contacted Sony Customer Support, and this is what they said: "I have checked my resources and would like to inform you that as this model TV is a non-android TV, non-4K TV, 4K Roku wouldn't work with it."
However, I read that Roku would work with any TV with an HDMI port.
Note: I have the Roku stick plugged into a working wall outlet.
Note 2: I know the Roku stick works because I plugged it into my new Onn tv and it was recognized immediately.
Note 3: I made sure that everything is firmly plugged in.
Update: I think I have partial explanation as to why the Roku stick didn't work with my Sony TV. Since my TV is so old...before 4K, it didn't recognize the Roku 4k Stick.
I chatted with another Sony Rep who said, "The reason your TV doesn't recognizes the Roku is because as your TV doesn't support 4k devices and you have 4k Roku stick. "
So, either I return this 4K stick and purchase Roku Express or I figure out a way to for my Sony to see this Roku as just a HD. I'm going to try and change the resolution to 720p. I'll let you know what happens.
Update 2: Well, changing the resolution to 720p didn't make a difference. I guess it time to return this and downgrade to Roku Express.
All 4k Roku devices should work with any HDTV. The only possible problem I can think of with a very old TV is HDCP (copy protection), but even without support I would think the TV should at least show the startup animation. If the 4k stick doesn't work with that TV then I don't know if any other Roku device would either.
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