Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
I just bought a Roku express from walamrt and when I am starting it up it keeps going to the purple Roku screen. It sometimes lets me type in my wifi code but that is as far as it lets me go without kicking me back to the purple screen. I have tried to reboot and hold reset for 30 seconds. I have rebooted router. I have plugged in new cords and hdmi.
I have plugged cord into tv and wall. What am I doing wrong is my product defected? Returning is not an option as i have moved into new house and threw box away in process..
Absolutely not. Roku doesn't charge for using a device or having an account. The only thing Roku would bill you for would be purchasing apps (rare) or subscribing to a service through Roku. However, you can subscribe directly and pay them. For example, you can subscribe to Netflix through Roku. You would pay Roku, and use Netflix only through Roku. Or, you could subscribe to Netflix directly, paying Netflix, not Roku. That kind of thing.
If anyone tries to sell you Roku accounts, it's a scammer.
DBDukes Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution." Note: I am not a Roku employee.