Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at, adding channels, subscribing to services, and more.
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Level 7

No setup screen

Trying to set up a new Roku Express and I will get the dancing Roku logo screen but nothing after that. Connections are all good and our WiFi is functioning. I’ve tried the reset button several times but getting nothing beyond the dancing logo. Tried disconnecting and reconnecting power as well. 

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2 Replies
Level 21

Re: No setup screen

Make sure you're using the supplied power adapter and not your TV's USB port.  Do you have another TV you can try it on?

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Level 14

Re: No setup screen

A reset is properly done by holding the reset button for no less than 30 seconds. Read that again. Just trying to emphasize it’s importance. 

Roku Ultra (4660)
Roku Streambar (9102)
Roku Streaming Stick+ (3810)
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