Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at, adding channels, subscribing to services, and more.
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Level 7

No remote — new device — cannot connect.

Just purchased a Roku express from Target and there was no remote in the box. Is there a way to connect the Roku with the phone remote? This is an issue because the Roku has never been connected to the internet so we cannot get the Roku phone remote and the Roku on the same WiFi since we don’t have a remote. 

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Community Streaming Expert

Re: No remote — new device — cannot connect.

Sorry but no. You need a remote initially to set the internet network and password. Take it back for an exchange, or at least buy a universal remote with roku listed. 

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