Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Level 7

No picture

I turn my tv on to the roku and I get a dark blue screen. I have unplugged and plugged in every cord and tried switching HDMI outputs and nothing works.

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1 Reply
Roku Employee
Roku Employee

Re: No picture

@hannaa_ 

Thanks for the post.

Does the device have a power light on? What Roku model device are you using? How are you powering the device? Is it plugged into the TV USB port or is it plugged into a wall outlet? Have you tried switching out the HDMI cable to see if that resolves the issue?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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