Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

No link code is displayed. Freezes after connecting to wireless modem

Do I return the brand new Roku Express device?

Labels (1)
0 Kudos
1 Reply
Highlighted
Roku Employee
Roku Employee

Re: No link code is displayed. Freezes after connecting to wireless modem

@gob62 

Thanks for the inquiry.

I would recommend rebooting your wireless network and your Roku device.

I'd also recommend trying to connect your device to an alternative network such as a mobile hotspot to see if you can finish the setup process of your device.

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos