Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Level 7

No Remote - Need to Set Up Roku

I have lost my Roku Express remote and have recently moved and my previous internet connection that was set up on my Roku has been changed as well. I have reset my Roku but now I cannot get through to setting it up again because I do not have the remote and the Roku App is not finding my device. Is there any other way to get me through the set up??

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3 Replies
Level 21

Re: No Remote - Need to Set Up Roku

Only if you can set up your new Wi-Fi to match your old Wi-Fi (same SSID and password).  If not, you must have a remote.

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Level 7

Re: Lost remote

So no remote here also. And to top it off. Had to change routers with different WiFi so can't connect to change. Wtf amigos. Can I get a free app link that works. Or my remote back.

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Roku Employee
Roku Employee

Re: Lost remote,Tv won’t connect to wifi and I cant use the roku app

@was-here 

Thanks for the post.

What Roku model device do you have? With more information we will be able to recommend you the appropriate remote replacement that you will need.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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