Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at, adding channels, subscribing to services, and more.
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Level 7

No Power to Roku Ultra Whatsoever

So back in December I received an Roku Ulta as a Holiday gift and today I came home to chill ax and watch some TV and I went to press the power button on my Roku remote and nothing happened and it turns out there is no power so I've searched YouTube and tried all reset buttons and a combination of buttons that could work and i have checked my power source everything works and it is secure to the Roku port so what's wrong do I need to return it?? Roku Ultra (4670 series)  

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Level 18

Re: No Power to Roku Ultra Whatsoever

Sounds like the remote might need new batterys or theyre loose.

Do you have the Roku smart phone app?

Is there a light on the front of the Roku?

---A problem clearly stated is a problem half solved---.
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