Thanks for your patience here. If anyone is still experiencing the issue, please disconnect your device from power for a moment to restart it, then go try going through the setup process once more.
(You may also need to try performing a factory reset. See the steps for this here: https://support.roku.com/article/208757008-how-do-i-factory-reset-my-roku-streaming-device-)
This should allow you to get your device set up using the standard link-code method. See more information about how to link your device here: https://community.roku.com/t5/Getting-Started-Setup-How-to/Setup-Help-Getting-Started-with-Your-Roku...
Hello, I just got my new streaming stick from Walmart and I have 3 other roku device in my house as I go to activate this one i am entering the same email address so it just pairs and it’s telling me that and email link has been sent to activate but I am not getting anything. I’ve attempted factory reset, read all responses here. Should I just return it? $40 bucks to just do nothing
I too am having the same issue.
While doing the setup routine, Roku is sending an activation code to my email. It never comes.
I've reset the roku deivce, tried a different email.
So far this thing sucks.
Apple TV always seems to work flawlessly.
Exactly what is happening to me. Brand new Roku Streaming Stick+. Flawless installation of it. Gets to the email screen and insists it has sent an email to me. This is the 3rd time now that the screen has come up with no email showing in my gmail account. I checked Spam, Inbox, Promotions and Social