Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
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Cshort
Newbie

Re: Unable to receive activation code

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I don’t receive a activation code 

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ginnystier
Newbie

Re: ROKU sends activation link that is blank. Setup fails

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[personal information removed] K42082078718. Waiting but never get activation email 

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R_
Newbie

Re: No Email for Device Activation

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No activation code sent to my email address the same address I have for my Roku + device.

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RokuDanny-R
Retired Moderator

Re: Unable to receive activation code

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@Cshort @ginnystier @R_ 

Thanks for the posts.

Please send me a PM (private message) with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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Chopper3
Reel Rookie

Did not receive an account Activation email

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Hi, I have tried multiple times and still haven’t received the account activation link in my email. I tried removing it from a power source and re-inputting my email, factory reset, and checking my spam. It looks in previous case the moderator reached out to the individual. Please let me know what is needed from me. Thanks!

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RokuDanny-R
Retired Moderator

Re: Did not receive an account Activation email

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@Chopper3 

Thanks for the post.

Please send me a PM (private message) with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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Chopper3
Reel Rookie

Re: Did not receive an account Activation email

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Hi Danny, I seemed to have got it fixed. It was an issue on my end. Thanks for getting back to me!

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Re: No email for activation

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@RokuDanny-R  PM sent

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AllanJ
Newbie

Re: Not sending activation email

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Hey Jeff,  I am having the same issue, did you solve the problem yet and if so how did you do it

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jjordanwi
Reel Rookie

Re: Not sending activation email

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I'm assuming that their activation server/service was having issues at the time.  After multiple attempts over several hours, I finally received the activation email.  

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