Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Bagoomba
Level 7

Re: No email for activation

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If everyone else is like me we did all of these suggestions, of course they don't help.  I was finally able to activate by using my phone's hotspot for wifi instead.  I'm using a Google Nest router and I'm wondering if that's the issue or maybe Roku finally figured out they have a problem.

Anyway, maybe try that and see if it works for you.  After activation I switched back to my regular wifi and everything is working.

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CE2
Level 7

Re: No email for activation

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I have tried over and over to request a account activation link to my email for my tv. I am able to get into my phone but not my TV. Please help me. I have checked my spam folder and its not there. 

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Sandyb
Level 7

Re: No Link Code Email for Device Activation

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Where do you type in the email address? There is no keyboard on screen and nothing else will connect with this part of Roku.

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Dano1
Level 7

Re: No Link Code Email for Device Activation

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Hi Sandy,

I had to push OK (that I would type in my Email) on the RuKu remote. Only then did a keyboard appear on the TV. Make sure you have established an  online account with RuKu  first, in order for your (TV)  typed in email, to connect to an existing account. I hope this helps. I had the same problem. I am only a 2 week old user.

Danny, new to Ruku

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Elkueto
Level 7

Re: No email for activation

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Hey Danny,

I am having the same issue. I didn't receive any activation email. Its been more than an hour now. My TV screen is stuck at "set display type" . Can't go back. 

Thanks. 

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Bagoomba
Level 7

Re: No email for activation

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Did you try using another wireless network? I ended up using my phone Hotspot. 

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TJT65
Level 7

Re: I didn't receive an Activation Code email.

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I just had the same issue.   This is the second roku streaming stick in my house.   Got to the point of entering the email associated with my account, but I do not receive an email with the activation code.   I have confirmed the right email was entered and I did a reset on the device and still nothing.   I even tried entering a different email and nothing. Is the system down and not sending emails?

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Tina72
Level 7

Re: No email for activation

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Yes, I tried that also. 🙁

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Karmagedon
Level 10

Re: No email for activation

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@Elkueto you have to go past setting display type to get to email input screen

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Uploaded5
Level 7

Re: No email for activation

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No activation code. No number to enter on tv. Keep following the same directions and keep getting the same results.  How do I activate my ROKU TV?

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