Getting Started - Setup & How-to

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Vlibero
Level 7

New stick + stuck on language screen

My bought a brand new stick and it gets stuck on the language screen. I’ve tried everything from all the past conversations about this issue and I can’t get my new roku set up. 

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makaiguy
Community Streaming Expert

Re: New stick +

Does "everything" include connecting to a different network, like a WiFi hotspot on your phone or a friend or neighbor's network, to see if it will allow you to complete the setup?  A number of people have reported it worked for them, and then they could redo the net connection to connect to their home network.  Not everyone who has tried this has reported success, but then most people never report back.

Let us know how you make out.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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