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Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Vlibero
Level 7
‎11-09-2020 06:45 PM

New stick + stuck on language screen

My bought a brand new stick and it gets stuck on the language screen. I’ve tried everything from all the past conversations about this issue and I can’t get my new roku set up. 

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makaiguy
Level 21
‎11-09-2020 08:09 PM

Re: New stick +

Does "everything" include connecting to a different network, like a WiFi hotspot on your phone or a friend or neighbor's network, to see if it will allow you to complete the setup?  A number of people have reported it worked for them, and then they could redo the net connection to connect to their home network.  Not everyone who has tried this has reported success, but then most people never report back.

Let us know how you make out.

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