Getting Started - Setup & How-to

[RokuDanny-R]

@Dwog 

Thanks for the post.

We recommend rebooting both your wireless router and your Roku device.

I'd also recommend trying to connect your device to an alternate network, such as a mobile hotspot, to see if you can retrieve an activation code. Then once your device has been activated and setup, try switching back to your home wireless network.

Please keep us posted.

Thanks,
Danny

[Azzamean]

No. Their support is seriously just trolling you.

[roKaos]

Danny can you explain the Roku process works in sending a link code?Perhaps explaining this will assist the folk in solving their problem.

[RokuDanny-R]

@roKaos

Thanks for the post.

Can you please clarify your inquiry? Do you need assistance in obtaining an activation link through email or retrieving a link code on screen during activation?

With more information we will be able to assist you further.

Thanks,
Danny