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New Roku Express Stuck on Jumping Letters after software update
I bought a brand new Roku express after our previous one failed. It powered up fine and connected to WiFi. It immediately required a software update which dowloaded without issue. Upon restarting after the download, it gets stuck in the jumping Roku letters. It has been there for 8 hours with no change. I tried unplugging it from the power and waiting 30 seconds only to get stuck in the same place. I also tried a factory reset with the same issue. How do I get past the jumping letters?