I never received my Roku remote even though the tracking information says that it arrived last Thursday (it is now Monday). Can someone on customer support please get back to me so I can get a refund or at least have it redirected to me again?
Thanks for the post. I'm sorry to hear about the experience—that's not what we aim for.
For order related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.
Thanks,
Danny
Thanks for the post. I'm sorry to hear about the experience—that's not what we aim for.
For order related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.
Thanks,
Danny