Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Littlelegs21
Level 7

Need advice setting up Roku device

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Just bought a Roku but cannot set up properly is it down or something Thanks.

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1 Solution

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RokuKariza-D
Roku Employee
Roku Employee

Re: Need advice setting up Roku device

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Hi @Littlelegs21

We sincerely apologize for the inconvenience this has caused.

There's an ongoing service interruption that may be impacting activating new Roku devices and other web services at roku.com.

For updates, we recommend checking out this link: [Service Interruption] Activation and roku.com performance degradation from AWS outage

Thank you for your patience and understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

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RokuKariza-D
Roku Employee
Roku Employee

Re: Need advice setting up Roku device

Jump to solution

Hi @Littlelegs21

We sincerely apologize for the inconvenience this has caused.

There's an ongoing service interruption that may be impacting activating new Roku devices and other web services at roku.com.

For updates, we recommend checking out this link: [Service Interruption] Activation and roku.com performance degradation from AWS outage

Thank you for your patience and understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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