Getting Started - Setup & How-to

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megamigo
Level 7

My roku will not go beyond bouncing roku won’t go to home screen

I have the same problem with my Roku stucked on roku bouncing for hours kindly assist I have tried all by the books swiped hdmi done hard reset all prove abortive here is my serial number for roku device S012297XD4RM THANKS

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renojim
Community Streaming Expert

Re: My roku will not go beyond bouncing roku won’t go to home screen

What's the model number printed on it somewhere?  Are you using the supplied power adapter and not your TV's USB port?

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