Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Mire1626
Level 7

My roku stick is to big for my of tv

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Hi, the sub is too big and does not fit. I know I read they will send an adapter for free but I can't find the link to order it. Any help will be appreciated. Thank you

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Steve68
Level 7

Re: My roku stick is to big for my of tv

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Steve68
Level 7

Re: My roku stick is to big for my of tv

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Liry
Level 7

Re: My roku stick is to big for my of tv

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I tried the form to request the free adaptor and it doesn't not accept the sn from the stick.

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DBDukes
Community Streaming Expert

Re: My roku stick is to big for my of tv

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@Liry 

Are you certain it's a Roku Stick? Don't be offended, but many people over the years have called other devices "sticks" when they aren't. What's the model number?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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renojim
Community Streaming Expert

Re: My roku stick is to big for my of tv

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@Liry, use the serial number that shows under Settings->System->About or better yet copy and paste the number shown on your account at https://my.roku.com under linked devices.

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