Hi, the sub is too big and does not fit. I know I read they will send an adapter for free but I can't find the link to order it. Any help will be appreciated. Thank you
I tried the form to request the free adaptor and it doesn't not accept the sn from the stick.
Are you certain it's a Roku Stick? Don't be offended, but many people over the years have called other devices "sticks" when they aren't. What's the model number?
DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.
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@Liry, use the serial number that shows under Settings->System->About or better yet copy and paste the number shown on your account at https://my.roku.com under linked devices.