Roku setup

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Jamileth
Newbie

My Roku has been stuck on the “Updating Software” screen for 3 days

I have the Roku device that you connect to the tv. I’m not sure what model it is. Sometimes I’ll fall asleep with my tv on. One morning, I woke with a pop up screen that says “Updating Software” with the progress at 93%. I cannot exit out or anything so I waited for it to finish updating. It never moved. I’ll leave it on for a day…nothing. I’ve tried unplugging the device from my tv and unplugging the tv from the wall , still nothing. I’m not sure what else I need to do to fix this.

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1 REPLY 1
Toddwrtr
Roku Guru

Re: My Roku has been stuck on the “Updating Software” screen for 3 days

What happens when you unplug the power from the Roku device and then plug it back in after a minute?

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