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Reapwhatyousow
Newbie
‎01-14-2022 11:45 AM

Missing wifi adapter for my roku streaming stick

Hi I just opened my box for roku streaming stick and the long range adapter was not in it.. I bought this roku a while back but never used it.. How can I get one?

 

thanks

Bill

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2 REPLIES 2
renojim
Community Streaming Expert
‎01-14-2022 05:34 PM

Re: Missing wifi adapter for my roku streaming stick

If you can't take it back to where you got it you'll have to buy one.  People have been know to buy and return Roku sticks just to get the cable.  It looks like that happened to you.

USB Power Cable with Long-range Wi-Fi® Receiver

Roku Community Streaming Expert

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RokuDanny-R
Retired Moderator
‎01-17-2022 02:23 PM

Re: Missing wifi adapter for my roku streaming stick

@Reapwhatyousow

Thanks for the post.

If you are unable to take it back from where you purchased the device, can you please provide the serial number/device ID on your Roku device? I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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