Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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goldyml
Level 7

Missing part

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I just purchased my third Roku. When I opened this one (an express), I went to set it up and there is no power cord. Then, Roku evidently won't let us contact them. Anyone have any suggestions?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Missing part

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@goldyml 

Thanks for the post.

Please feel free to send me a PM with your Roku account email address, and include the serial number on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Missing part

Jump to solution

@goldyml 

Thanks for the post.

Please feel free to send me a PM with your Roku account email address, and include the serial number on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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