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Menu screen is too large to see

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I am trying to set up my roku express. The menu screen is too large to see.  I have adjusted multiple settings on the TV with no change to the siz

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Didi
Newbie

Re: Menu screen is too large to see

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Had the same problem and solved it by going to settings, selecting display screen, removing the 1080 option and replacing it with the 720 (smaller scale) and confirm

View solution in original post

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Che
Reel Rookie

Re: Menu screen is too large to see

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Me, too! BOUGHT a screensaver and half of info is unreadable!
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ElenaPetre
Reel Rookie

Re: Menu screen is too large to see

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I have the same problem, can anyone help? 

I am trying to install my brand new Roku Express and the image its so zoomed in I cannot follow anything on the screen. Its not a TV issues I tried everything and I also checked my old Now Tv box and works, wonder why this brand new device its not working? Also where is the customer support phone number or live chat please? Thanks, Elena

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Che
Reel Rookie

Re: Menu screen is too large to see

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Hi! I was finally able to adjust it in my TV settings. Can't remember exactly, but I think I changed a setting from "portrait" to it's alternate(?) Anyway, mine fits now. Hope you can figure it out. It is confusing, isn't it: TV vs Roku! Best wishes, Che
Didi
Newbie

Re: Menu screen is too large to see

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Had the same problem and solved it by going to settings, selecting display screen, removing the 1080 option and replacing it with the 720 (smaller scale) and confirm

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Rebekaus
Reel Rookie

Re: Menu screen is too large to see

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Do you know how to remove blue menu options from screen. It goes away and comes back in a few minutes 

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renojim
Community Streaming Expert

Re: Menu screen is too large to see

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Blue menu options?  Can you post a picture?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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Jillbdo
Newbie

Re: Menu screen is too large to see

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Thankyou! Going into TV settings  worked.  I just figured it was a Roku setting.  Ended up needing to change my TV from wide zoom to standard. 

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Ucristiano
Newbie

Re: Menu screen is too large to see

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Have you heard anything? I can’t find any help nor can I find a customer service phone number. If you have any info please let me know. 

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alamotx
Newbie

Re: Menu screen is too large to see

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me too. problem is with TV settings, not ROKU. I now have it fixed.

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