Help

Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Stephisher1
Newbie
‎03-14-2022 09:20 PM

Linking roku tv to account

I have unlinked my smart tv from one roku account and I’m trying to link it to my new account but I’m struggling to find anything that allows me to do that.  I have checked in my account settings thru an iPad as well as on the tv.  There is no place where it would ask me to sign in or anything else that would allow me to attach my new account to the smart tv. 

0 Kudos
Reply
1 REPLY 1
makaiguy
Community Streaming Expert
‎03-14-2022 09:50 PM

Re: Linking roku tv to account

@Stephisher1-

To connect to a different Roku account, do a Factory reset.

Factory reset is accessed via Settings > System > Advanced system settings > Factory reset. This will clear out the unit's memory and you'll then have to set it up again as though it were a new unit right out of the box. In the process you can create a new account or connect to a different pre-existing account.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
Reply