Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at, adding channels, subscribing to services, and more.
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Level 7

Link doesn’t work in my area?

Hi, just bought an onn Roku tv and when given the link to activate the device it says that link doesn’t work in my area? I checked United States, then connected to the internet, but then can’t link device at the Roku site in my new account.


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Roku Employee
Roku Employee

Re: Link doesn’t work in my area?


Thanks for the post.

Can you please provide more information about the issue you are seeing? Are you seeing a message on your screen? Can you provide us with a screenshot of the issue you are experiencing?

With more information we will be able to assist you further.


Danny R.
Roku Forum Moderator
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