Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Lacib
Level 7

Link code?

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I was never given the link code for my new roku SE?? How do I get a new one or what do I do next to activate?
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1 Solution

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Roku Employee
Roku Employee

Re: Link code?

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Thanks for the inquiry.

If you are looking how to factory reset your device, visit our Support page here: How do I factory reset my Roku® streaming device?

You can follow the step by step process shown in our handy setup videos for your device located here to see how to get a link code and activate your device: https://support.roku.com/category/115001360548--troubleshooting

(Note: Some users may also see an updated email activation flow when linking a device. If you get prompted to enter your email address when linking a device, follow the instructions on-screen, and use the email sent to your inbox to complete activation.)

@llc36  Can you please explain what you mean by trying to use the Roku on your iPad? If you are looking to watch The Roku Channel on your iPad, you will need to use the Roke mobile app. For more information, visit our Support page here: How do I install the Roku® mobile app?


Thanks,
Danny

Danny R.
Roku Forum Moderator

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3 Replies
Tivoburkee
Level 16

Re: Link code?

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Factory reset it either through the menu, or look for pin hole in the back of the roku.

Edmund
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llc36
Level 7

Re: Link code?

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Help?

Same problem, but no pinhole or reset option on menu.  How can I get link code (trying to use Roku on iPad, TV ok.)

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Roku Employee
Roku Employee

Re: Link code?

Jump to solution

Thanks for the inquiry.

If you are looking how to factory reset your device, visit our Support page here: How do I factory reset my Roku® streaming device?

You can follow the step by step process shown in our handy setup videos for your device located here to see how to get a link code and activate your device: https://support.roku.com/category/115001360548--troubleshooting

(Note: Some users may also see an updated email activation flow when linking a device. If you get prompted to enter your email address when linking a device, follow the instructions on-screen, and use the email sent to your inbox to complete activation.)

@llc36  Can you please explain what you mean by trying to use the Roku on your iPad? If you are looking to watch The Roku Channel on your iPad, you will need to use the Roke mobile app. For more information, visit our Support page here: How do I install the Roku® mobile app?


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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