Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

Re: Where do I find the "linking code"?

Jump to solution

We have the Roku express and are trying to find the link code on the TV to add the You Tube TV channel to our Roku. Instructions say to hit the star on our roku remote and it will appear. It does nothing and we know the remote is working. How do we find the link code as we dont have it from when we originally set up the Roku. We have access to all the channels we need but cant seem to re-produce the link code to add to channels on our Roku.

Your help is appreciated.

JCW 

0 Kudos
Highlighted
Roku Employee
Roku Employee

Re: Where do I find the "linking code"?

Jump to solution

@7219 

Thanks for the inquiry.

Please be aware that to add a channel to your Roku device, you will not need a code unless you are trying to add a private channel, which YouTube TV is not. 

For more information regarding how to add a channel to your device, visit our Support pages here:
How do I add channels to my Roku® streaming device?
How do I add a non-certified channel to my Roku® streaming device?

If you having an issues obtaining an activation code to set up your device, we would recommend trying to perform a factory reset on your device.

For more information about how to perform a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
Level 7

Re: Link code?

Jump to solution

@Chris_Pollinger wrote:

Today is 3/26/20 today I got my new Roku ultra streamer!

***Please Be Aware***

when you install the Roku ultra for the first time or any Roku streaming player at this point it will ask you for a link code, and tell you to login through a web browser and type in a link code. The link code sends you to someone probably from China, lol that is asking for $89.99 to subscribe to the brand-new Roku service. I was not aware of this so I questioned it in my head as my wife wanted to continue. I said wait a minute Roku does not offer any subscriptions anywhere. At least as far as I ever knew. That's not all, that person at the other end of the link Harley was offering the new Roku service for $89.99 but he was offering two additional monthly subscriptions,, $119.99 for a five-year plan and a plan for $179.99 which was their lifetime ultimate subscription plan. Believe me this is no joke! To get out of this, and not spend any more money, scroll down and still you see an additional Roku.com link. This is the normal link to get into Roku not the one you first came across at the guy was trying to charge you. Awfully Roku.com see this and report back I. The guy was tied in with the link directly linked through the Roku player in my previous Roku account.


Sounds like you may have searched for the URL instead of going directly to it. Like if you entered the URL into the google search box instead of the address bar, or if your browser incorrectly parsed it as a search instead of a TLD.

Roku may be able to issue take down requests to search engines like Google to try and get these removed. But i'm sure they would have to stay on top of it as more will pop up.

0 Kudos
Highlighted
Level 7

Re: Where do I find the "linking code

Jump to solution

 

You have been helpful and we now realize we don’t need a link code,

However we are still unable to load the channel onto our TV. I created a YouTube Tv account and signed up for membership. I went on line to myRoku.com and it says the channel is installed. However it is not showing up as a selection channel on my tv using my Roku. I cannot add it as a channel.

We are also unable to cast the channel to our TV from  our iPhone device  as instructed. It appears as if it’s loading and then kicks out. We have no other issue with other channels.
Any suggestions? We can’t seem to get the channel to play on our tv!

Sincerely,

7219

 

0 Kudos
Highlighted
Roku Employee
Roku Employee

Re: Where do I find the "linking code

Jump to solution

@7219 

Thanks for the inquiry.

Please be aware that if you have added the channel through the Roku Channel Store and are unable to see the channel in your device, it is most likely because the channel does not support your device.

Please be aware that the YouTube TV channel supports the follow Roku devices: All Roku TVs, Roku Smart Soundbar, Roku Ultra, Roku Ultra LT, Roku Streaming Stick+, Roku Streaming Stick+ HE, Roku Streaming Stick (3600x and newer models), Roku Express/Express+, Roku Premiere+, Roku Premiere, Roku 4, Roku 3 (4200x, 4230x), and Roku 2 (4210x).

For more information visit the YouTube TV support page here: https://support.google.com/youtubetv/answer/7129767?co=GENIE.Platform%3DAndroid&hl=en


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
Highlighted
Level 7

Activation code

Jump to solution

Activation code is not displayed in TV what can I do.?? *, 

0 Kudos
Highlighted
Level 7

Re: My LINK code does not work

Jump to solution

I have the original LINK code for my stick but it no longer is valid. I purchased my Streaming Stick in Apr. 2016 so does it need to be reset and if so how do I do this?

 

0 Kudos
Highlighted
Level 7

Re: Link code?

Jump to solution

I have a roku ultra and can’t not  get a activation code to appear. Done all the resets and unplugged nothing works.  

0 Kudos
Highlighted
Roku Employee
Roku Employee

Re: My LINK code does not work

Jump to solution

@Makarim @lonan39 @CBA23 

Thanks for the inquiry.

We would recommend trying to perform a factory reset on your device and setting it back up again to activate the device.

For more information about how to perform a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
Highlighted

Re: Where do I find the "linking code"?

Jump to solution

What if factory reset and all other options that were given have had no effect? Just bought tv and am trying to activate but won't get past link code. Won't let me click get new code

0 Kudos